Frequently Asked Questions

Not really. They are a little heavier than a standard pushbike, but the extra weight is more than compensated for by the assistance of a powerful electric motor. The bikes have manual gear shifters but electric assistance means you don’t need to change gear as much as you would on a standard pedal bike.

Yes – the motor kicks in gradually as you start to pedal and gives you gentle assistance – especially up hills. It’s a bit like cycling with a tail wind wherever you go – you’ll still burn some calories, but the electric motor provides the reassurance that you won’t run out of steam half way up a hill!

No – our bikes are restricted to maximum assisted speed of 15mph in line with UK highway law. After that – if you want to go any faster – you’ll have to pedal much harder!

Yes – we recommend everyone wears a helmet and we can provide them as part of your hire package.

It depends how much electric assistance you use. If you dial up the assistance to max, the effective range is reduced, but if you use the power efficiently, you could comfortably cover 30 or 40 miles.

Some of the main roads can get quite busy at weekends and peak holiday times, but it’s easy to get away from these routes and find quiet rural back roads to explore. Compared with a city or even the suburbs, traffic tends to be much lighter and there are some virtually traffic-free trails to explore.

Yes – but we’d recommend selected the appropriate bike for the job. A hybrid will cope with light trail riding, but if you want to head into the hills, we’d recommend an off-road e-mtb. Find out more about the options here. Follow the Countryside Code and ride only on designated bridleways – mountain bikes should not be used on footpaths. We can provide self-guided routes to follow.

We’d recommend taking an Ordnance Survey Map with you or using your phone for navigation – just make sure your phone battery is fully charged. The locals are very friendly and will soon get you back on course if you get hopelessly lost.

We’ll give you tips on how to make the most of your battery and we would recommend you start heading back to the rental shop once you hit 50% charge. Our e-bikes are still ridable on an empty battery and we do offer a recovery service in the event of a genuine emergency.

Punctures are relatively rare as we use premium grade tyres and tubes, but all rental bikes are supplied with an emergency repair kit and pump, which means you should be able to get back to the rental shop without too much drama.

We have a selection of self-guided routes which we can supply as paper maps or downloadable routes to use on your smartphone. We can also arrange the services of a knowledgeable local guide for guided family or group rides. Call us direct to discuss your specific needs.

It’s really easy to book…

1. Choose pick-up and return dates from the menu at the top left of the screen,

2. Choose type of bike, and ‘Add to cart’

3. Select the number of bikes or Select a different bike and ‘Add to Cart’

4. Select Accessories and ‘Add to Cart’

5. Enter your details, select collection point, read ‘Terms and Conditions’

6. Checkout and your will receive your email confirmation